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It’s been over 21 working days and my international order still hasn’t arrived, what do I do?
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My gift wrap isn’t included with the rest of my order, where is it?
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My international order tracking hasn’t updated for a while. Is my order definitely on its way?
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My international order tracking shows that my parcel has been routed to Belgium, why is this?
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My tracking reference isn’t working, what do I do?
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My tracking reference says my parcel has been delivered, but I still haven’t received it, what do I do?
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When will I receive my lampshade?
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When will I receive my made to measure item?
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Where is my order?
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Why hasn’t my order arrived yet?