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Returns & Exchanges (3)
I’d like to return a product (11)
What is your returns policy?
What is your returns policy for international orders?
Do you have an extended Christmas returns policy?
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My order has arrived damaged, incomplete, incorrect, or developed a fault (5)
I have received an incorrect item in my recent order, what do I do?
I have received someone else's order, what do I do?
My item has developed a fault, what do I do?
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I have a question about my return/refund (2)
Have you received my return yet?
How long will it take for my return to be processed, once I have sent it back to you?